As a growing startup we value questions. We’ve put together a list of questions asked by our early adopters along with answers below. If your question isn’t here, please get in touch and we’ll be happy to answer it.
- Choose well reviewed Creators
- Use your Location Guidelines to specify how you would like your space cared for
- Ask Creators to show you a copy of their insurance to make sure that they have the necessary cover (you can even have them list you as an “Interested Party”)
Take out your own insurance as well. Get in touch with us if you need us to recommend a broker.
Sometimes, once they are in the edit, Creators may discover that they need to do reshoots. It is absolutely at your discretion whether you approve an additional booking, although it is usually the nice thing to do! We recommend that you discuss the possibility of reshoots (or “pickups” as they are sometimes called) with the Creator in advance to make sure that you can come up with an option that you’re both happy with. It’s a good idea to also include these details in your Location Guidelines as well.
Please note that although they should allow you to be present if you wish, Creators will be very busy during a shoot so please be sensitive to this. Also, you may need to keep details of the shoot confidential and refrain from posting on social media – just check with the Creator about the production’s policy on this.
Searching for a location is completely free! Lots of similar sites offer subscription packages, but on Reccefy you just need to create a login in to view your search results. Our business model involves charging a 15% service fee, once you book a location. This means if you are paying $100 p/hr for a location, you’ll end up paying a total of $115 p/hr through Reccefy. We think this is a pretty good deal for the luxury of completing your recce from the comfort of your laptop… don’t you?!
Some locations may charge added extras to be managed directly with the Host, like bond, security, or cleaning fees. These fees are all very clearly marked on each listing, so you know exactly what you’re in for before booking.
We aim to be a streamlined service, which means that you find, book and pay for your location all on our platform. We use a service called Stripe Connect to process and distribute funds and is a very safe way of making online payments. If you’ve ever processed an online payment through places like Lyft, Deliveroo, Shopify, SAP, Unicef or the Salvation Army, you’ve likely used Stripe before. Stripe is so secure that it has received the highest level of safety accreditation available in the payments industry. For more information on Stripe’s security, click here.
Although we do make sure that our own site is secure, rest assured, Reccefy actually doesn’t keep your financial details on file anyway.
We are constantly reviewing our locations to make sure we are offering you the best that there are! A good way to know if someone from Reccefy has verified a location is to keep an eye out for an official Reccefy 360° image. Additionally, our review system will allow you to see how other Creators have rated a property in the past. We encourage you to pay it forward and leave reviews for any locations you use.
It’s standard practice in Australia that production companies have Public Liability cover for all shoots and it is a requirement of making a booking through Reccefy. If you don’t have this cover, and want us to point you in the right direction, Get in touch!
At this stage we only offer private locations, but are in discussions with several local & state government bodies, including those that represent heritage properties. We hope to be able to partner with these organisations to streamline their approvals process in the future. If you find one such location that you’d like to see on Reccefy, let us know, and feel free to let them know that you’d like to book through our platform too!
Our promise is to do “Reconnaissance for you”, but we know that sometimes, particularly on larger budget projects, a recce will still be necessary. We’re working hard to offer the option of ‘penciling in’ multiple locations as options, to give you the flexibility you need to undergo a physical recce before making your decision. All of our hosts are open to visits, just use the “Contact Host” function to do so before making your booking.
Yes! As with all location bookings, prices vary, but we recommend that our Hosts offer affordable pricing based on a number of factors; the quality and size of their space, supply and demand of the type of space available and the costs involved in holding the space. Best of all, Reccefy’s flexible pricing structure allows you to book a space by the hour and according to the footprint of your production, giving you total control over your project budget.
Simply go to the Reccefy homepage and start a search for a location. To view the results you will be prompted to Sign up as a Creator. Follow the steps and book locations until your heart’s content!
If your question wasn’t found in the above list we’d love to hear from you, so please get in touch with us.